The business
Leisure Resorts is a UK holiday park operator with a track record of developing award-winning 5-star lodge and holiday home parks across Yorkshire and the Lake District. The group has grown to five sites and 180+ employees, and continues to acquire new parks.
It's the kind of operator that knows hospitality inside out — but for whom energy procurement is a distraction from running the actual business.
The problem
Multi-site operators face a specific kind of energy headache: every site has its own supplies, every supply has its own contract, and every contract has its own renewal date. When you've got five parks and dozens of meters across electricity, gas, and water, just tracking what's coming up for renewal becomes a part-time job in itself. Managing it well — getting the best deal at the right moment, monitoring market conditions, dealing with billing disputes — is a full-time role.
For a 180-person group, that's an expensive role to fill internally. And missing the moment on a renewal can cost more than the salary would.
The solution
Rather than hire that role in-house, Leisure Resorts handed the entire energy function to the partner network. The brief was simple: handle everything.
The team now manages:
- All energy and water contracts across the group's five parks
- Renewal monitoring — supply-by-supply, market-condition-tracked, with proactive notification ahead of every renewal date
- Procurement for new sites — when Leisure Resorts buys a new park, the partner network handles the energy supply setup as part of the acquisition
- Day-to-day queries and disputes — billing issues, supply problems, anything else that comes up
The consultant on the account presents renewal options in a structured, easy-to-read format. That gives the Leisure Resorts management team the information they need to make decisions quickly, without having to learn the energy market themselves.
"He is a dream to work with and has helped in a variety of situations. He takes away the stress of renewals as he plans ahead, keeps us in the loop with regular key market updates, presents plenty of options at renewals and provides us with great information and support to help us make the right decision for our business. The advice and support we receive has been invaluable and I would have no hesitation recommending this team to anyone."— Leisure Resorts, on working with the partner network
Why this matters for multi-site operators
If you run two or more sites — hotels, B&Bs, care homes, restaurants, bakeries — the maths is usually the same as it was for Leisure Resorts. Managing energy across the group is too expensive to ignore but too small to justify a dedicated hire. Outsourcing it to a specialist partner usually pays for itself many times over, because:
- Multi-site rates are often better than single-site rates — but only if you negotiate them as a group
- Renewal dates rarely line up neatly, so the right time to act is constantly shifting
- The cost of missing a renewal (rolling onto out-of-contract rates) usually exceeds the cost of a year of consultant fees in a single supply
If you operate multiple sites in any of our four target industries — restaurants, care homes, hotels, or bakeries — a Switchgrid audit will tell you within 48 hours what your group could be saving and what handing it off would actually look like.